I'm busy and don't have the time to read this...can I just call with my question?
YES...we love talking to dog owners. Call 407-620-9991
How much do you charge for picking up my poop?
See our Services and Pricing page.
How often do you clean my yard?
There are a number of options you can choose from. The most popular are the weekly and twice per week service. We also offer every other week, monthly and 1-time cleanup.
Can I request a specific day for my service?
Yes, however in order to keep prices low we do schedule our normal routes to serve customers in adjacent areas on the same day. If you're located far from these regular routes there may be a small additional charge. Just give us a call and we'll work around your schedule. Note that when you have your yard mowed rarely impact the high quality service we provide.
Where do you clean up?
If a dog can go there...we go there. There are some instances where we aren't able to clean such as tree tops, roofs, power lines...oh wait that's birds. Right...we pick up wherever your dog 'goes'.
How do you clean up?
All waste is double bagged and placed in your trash container (or hauled away for small fee). All of our tools and shoes are cleaned and disinfected between each yard with veterinarian approved disinfectant. We are 100% committed to protecting the health of the people and pets we serve.
Do I have to sign a long-term contract?
Absolutely not. If every business provided the level of high quality service and delivered 100% customer satisfaction like we do...there would be no long term contracts. We'll work hard to keep you as a customer and will count on that hard work to keep your loyalty.
Can you work with my dog in the yard?
Yes, however if your adorable pooch is an aggressive guard dog please let us know and we'll bring our extra long tools to clean from the street...or we'll ask that you simply confine the pup on your scheduled cleanup day.
How am I billed?
All first time customers are billed for the first cleaning and next month's service following the initial cleaning visit. After that point we send an invoice on the 20th of every month, payable by the 1st of the following month.
Can I skip a day or suspend service for a while?
Yes, just give us a call. You will not be billed for days you want to skip or for missed calls due to weather.
Can I have a 1-time cleaning?
Of course...whether you need to get ready for a family reunion, party or to sell your house we can provide 1-time only cleaning. Note that price is slightly more than regular service as there is most likely significant amount of accumulated waste. We suggest regular weekly service to keep on top of the poop...or rather so you don't step on top of the poop.
How will I know it's you in my yard and not a poop thief?
Poop has no commercial value... Yet.
Can I lock my gate and you still get in my yard?
Our insurer won't let us jump over fences to get into yards, and we wouldn't want to. So if you'd like to keep your yard under lock and key please unlock it the day of your service or provide us with the location of an outside key or combination to the lock. If we are unable to service your yard due to a locked gate we will still have to charge for the service.
Isn't dog poop good for my lawn...I thought it was fertilizer?
Nope, dog waste is protien based and will burn/kill vegetation including your nicely manicured green lawn. In fact dog waste is considered hazardous waste by many municipalities.
Is the price cheaper if I have a small dog or it sometimes goes elsewhere when I walk it?
The size of the dog does not impact price...small poop is hard to find. Likewise your price will be based on the number of your dogs that regularly use your lawn.
How do your referral program work?
The DOG referral program is simple. We'll give you 1 week of free service for every friend or relative that you refer to our service. If you're a commercial landscapers or property managers, please call for referral information